Our Patient Care Specialist duties begin when you check your pet into Mountain View Animal Hospital & Holistic Pet Care and ends when you begin the checkout process. Our Patient Care Specialists may lead you to the exam room, record vital sign and ensure accurate medical notes. After your pet has been seen by a Veterinarian or Licensed Veterinary Technician , the Patient Care team member may be responsible for explaining medications or aid Veterinarians in diagnostic testing.
The Patient Care Specialist team member’s primary focus is your pet, under the supervision of a Veterinarian or Licensed Veterinarian Technician. There duties largely depend on your pet’s needs. This team is the behind-the-scene workhorses of our practice. Under Veterinarian supervision they may have to change a pet’s bandages, collect bodily fluids for testing, document a pet’s behaviors and ensure that hospital rooms and operating rooms are up to standard, with fresh linens, supplies and sanitation.
“To strive to not only assist the treatment area, but to keep gaining knowledge in all areas of the hospital so that I am available to help wherever it is needed. To stay on top of my assigned tasks, keep my strengths strong, and improve my weaknesses. To be the best version of myself for my coworkers.”
“To learn and grow with the practice. To provide assistance to clients, patients, and Co-workers alike. To inspire, work hard and to positively respond to the challenges of my job.”
“To give our doctors the capable help they need in order to provide the very best care for our patients. To work alongside my colleagues in a professional, respectful, and eternally optimistic manner. To instill in our clients a sense of security and confidence that their pets are in caring and skillful hands, and continue to learn and thrive every day!”