This is a little bit of a long review...but so worth the read. On Wednesday afternoon, I noticed my 9 year old tuxedo cat Sneakers started having trouble keeping his balance when walking and had totally lost his appetite to eat or drink. When I tried to check on him, he curled up on the floor and started to whimper. He was obviously scared and in pain. I immediately rushed him to a "24 hour animal hospital". 4 hours and $1200 later, I was told that they could find nothing wrong and that if the symptoms did not go away within 24 hours, I should seriously consider his "quality of life"...or in other words, euthanize him.I left the hospital and immediately started looking for someone that could give a second opinion. A referral led me to call Mountain View. When I first called, they told me they had no openings until the following week. Laura, the receptionist, must have heard something in my voice, because she stated she would make some calls and try to move people around to get my cat in the next day.9:30 the next morning, my cat was at Mountain View being seen by Dr. Redshaw and her tech Monica. They decided to keep him and run tests through the day. Someone from the office called me every hour to update me of his status. At 5:00 p.m., the Doctor called to let me know they figured out the problem and would be treating it with medication. Within 24 hours, my cat was eating, drinking, talking, and jumping back up in his favorite chair.I can't say enough great things about Mountain View, Dr. Redshaw, and her team. In the 9 years I have had the pleasure of having Sneakers as part of my life, I have never encountered such a dedicated, understanding, and sympathetic team. If you love your fur baby, you definitely need to make Mountain View part of their care program.