When a pet emergency happens, everything changes in an instant. One moment everything seems fine, and the next, your dog or cat is struggling to breathe, collapse has set in, or something simply looks very wrong. For pet owners in Reno, NV, knowing where to turn and what to expect from emergency veterinary care can make all the difference when it matters most.

At Mountain View Animal Hospital & Holistic Pet Care, we understand that your pet’s health is a top priority. Our experienced team is here to provide the compassionate, expert care your pet needs during some of the most stressful moments you’ll face together. As an AAHA-accredited hospital, we are held to the highest standards in veterinary medicine, and that commitment to quality extends to every patient who walks through our doors. You can learn more about all that we offer on our services page.

Recognizing Common Pet Emergencies

Not every health concern requires immediate emergency care, but some symptoms should always prompt you to act quickly. The American Veterinary Medical Association (AVMA) outlines 13 animal emergencies that require immediate veterinary attention, ranging from difficulty breathing to suspected poisoning. Recognizing these signs early can be life-saving for your pet.

Some of the most common pet emergencies we see include:

  • Difficulty breathing, choking, or labored breathing
  • Prolonged vomiting or diarrhea, especially with blood
  • Collapse, extreme weakness, or loss of consciousness
  • Suspected poisoning or toxin ingestion
  • Seizures or uncontrolled tremors
  • Severe trauma, such as being struck by a vehicle
  • Uncontrolled bleeding or suspected broken bones
  • Eye injuries or sudden loss of vision
  • Inability to urinate, particularly in cats
  • Pale, blue, or white gums
  • Extreme lethargy or sudden changes in behavior

If your pet is experiencing any of these signs, please contact us immediately so our team can help you determine the best next step. Time is critical in these situations, and reaching out right away gives your pet the best chance at a positive outcome.

Emergency Care vs. Urgent Care: What Is the Difference?

Many pet parents are unsure whether their pet’s condition requires emergency veterinary care or urgent care. Understanding the distinction helps you make faster, more confident decisions.

Situation Emergency Care Urgent Care
Severity Life-threatening or potentially critical Serious but not immediately life-threatening
Examples Collapse, severe trauma, difficulty breathing, suspected poisoning Lameness, minor wounds, vomiting once or twice, eye irritation
Response Contact us immediately Schedule a same-day or next-available appointment
What to expect Triage and stabilization as top priority Examination and treatment plan within the visit

 

Our urgent care page provides additional guidance on conditions that fall into that category. If you are ever unsure, always err on the side of caution and call us. We would rather help you assess the situation than have you wait when time is critical.

What to Expect During Your Visit to Emergency Pet Hospital

When you arrive at Mountain View Animal Hospital & Holistic Pet Care with an emergency, our team moves quickly to assess your pet’s condition and determine the most appropriate course of action. Your pet’s comfort and safety are at the center of everything we do.

Here is what the process typically looks like:

First, our team will triage your pet to evaluate the severity of the situation. Depending on your pet’s condition, we may move directly into diagnostic testing or stabilization. We will keep you informed at every step and explain what we are seeing so you can be part of the decision-making process.

We believe in joint decision-making between the pet owner and the veterinarian. You will never be left in the dark about what is happening with your pet’s health, and we work collaboratively to determine the best path forward. Transparent communication and follow up care guidance are part of every visit.

For surgical care, please know that our team is also experienced in surgery, so if a procedure becomes necessary, your pet is in capable hands without needing an additional transfer. If your pet’s condition requires a higher level of specialty care or critical care beyond what we offer, we will work with you on a referral and ensure their medical records are seamlessly transferred.

The Emergency Care Exam Fee

We know that unexpected veterinary visits can bring financial stress along with emotional stress. Our team is committed to transparency, which is why we clearly communicate our urgent care exam fee upfront. We want you focused on your pet, not worrying about surprises.

For information on payment options that may be available to you, please visit our payment options page. We are committed to helping pet owners find a path to the care their pets need.

Preparing for a Pet Emergency Before One Happens

The best time to prepare for an emergency is before one occurs. Keeping your pet’s medical records current and accessible, saving our contact information in your phone, and knowing the signs of distress can help you act quickly when it matters most.

We also encourage pet parents to stay current on wellness and preventative care. Pets with up-to-date health records, regular exams, and a known medical history are easier and faster to treat in an emergency, because our team already understands their baseline health.

Expert Emergency Vet Reno, NV

Mountain View Animal Hospital & Holistic Pet Care is proud to serve pet owners throughout Reno, NV with the kind of compassionate care that treats every patient like family. As a multiple-award-winning, AAHA-accredited hospital, we have been recognized year over year for our commitment to excellence, including recognition as one of the top 500 animal hospitals nationally by Newsweek. Our team brings expertise, compassion, and a whole-body approach to emergency medicine that honors the unique needs of each patient.

When your pet needs emergency veterinary care, please do not wait. Contact us right away so our team can guide you through next steps and get your pet the expert care they deserve. Because when it comes to your pet, they deserve only the best.

Emergency Care FAQ

If your pet needs emergency care, contact:

  • Animal Emergency Center of Reno: (775) 851-3600
  • Blue Pearl Pet Hospital: (775) 358-8555

Both facilities operate 24/7 for pet emergencies and have veterinarians specialized in emergency medicine.

If you suspect your pet has ingested a toxic substance:

    1. Remove your pet from the source of toxin immediately
    2. Do not induce vomiting unless specifically instructed by a veterinarian
    3. Contact your nearest emergency animal hospital  right away
    4. Bring the substance or its packaging with you to the hospital
    5. If possible, note approximately when ingestion occurred and how much was consumed
  • Consider calling ASPCA Pet Poison Hotline at  (888) 426-4435. Please note there is a fee associated with this toxin helpline however they may help you understand if an emergency visit to your closest emergency hospital is required or not. Additionally, many emergency hospitals end up calling this hotline and extending the cost to you with a higher fee. If you call yourself, you can often save money and potentially very valuable time!

Common household toxins include chocolate, xylitol (in sugar-free products), certain plants, human medications, antifreeze, and rodenticides.

When your pet is in pain or behaving unusually:

  1. Remain calm – pets often respond to their owner’s emotions
  2. Minimize handling to prevent defensive reactions or bites
  3. Observe symptoms and behavior changes to report to the veterinarian
  4. Contact an emergency vet for guidance on next steps
  5. Transport your pet safely using a carrier for small animals or a makeshift stretcher for larger pets
  6. Never administer human pain medications as many are toxic to animals

Preventing toxic exposures requires proactive household management:

  • Store all medications (pet and human) in secured cabinets
  • Keep household cleaners and chemicals in closed, pet-inaccessible areas
  • Research house plants before bringing them home and remove toxic varieties
  • Secure trash cans with locking lids
  • Be aware of seasonal hazards (holiday plants, antifreeze in winter)
  • Remove access to foods toxic to pets such as chocolate, grapes, raisins, onions, and xylitol-containing products
  • Consider using baby-proof latches on cabinets containing dangerous items

For severe vomiting episodes:

  1. Remove food and water for 2-3 hours to allow the stomach to rest
  2. After this period, offer small amounts of water (1-2 tablespoons for small pets, ¼-½ cup for larger pets)
  3. If water is tolerated, offer small amounts of a bland diet (plain boiled chicken and rice)
  4. Seek emergency veterinary care immediately if:
    • Vomiting continues despite withholding food
    • Your pet appears lethargic or weak
    • You observe blood in the vomit
    • Your pet has pre-existing conditions like diabetes
    • The abdomen appears swollen or painful
    • Your pet is a puppy, kitten, or senior animal

Signs that indicate your pet needs immediate emergency attention include:

  • Difficulty breathing or excessive panting
  • Inability to urinate or defecate
  • Severe bleeding that doesn’t stop within 5 minutes
  • Known trauma (being hit by a car, falling from height)
  • Seizures or collapse
  • Extreme lethargy or unresponsiveness
  • Ingestion of toxic substances
  • Severe pain indicated by crying, whining, or aggressive behavior when touched
  • Significant swelling, especially of the face or neck
  • Prolonged vomiting or diarrhea, especially with blood

When in doubt, call an emergency veterinarian for guidance.

To ensure the most effective emergency care:

  • Your pet’s medical history including known conditions
  • List of current medications and supplements
  • Primary veterinarian’s contact information
  • Details about the emergency (when symptoms started, what occurred)
  • Any relevant items (ingested substance packaging, photos of symptoms before arrival)
  • Your photo ID and payment method

Transporting injured pets requires special care:

  • For small animals: Use a secure carrier lined with towels or blankets
  • For larger dogs: Create a makeshift stretcher using a rigid board covered with a blanket
  • Minimize movement of pets with suspected broken bones or trauma
  • Cover pets with a light blanket to help prevent shock
  • Keep the environment quiet and calm during transport
  • Have someone assist you when possible – one person to drive and one to monitor the pet

Contact us at at  (775) 853-6900 for specific guidance based on your pet’s condition.

During our regular business hours, we are here to perform all follow-up care for your pet. If your pet is currently receiving care from or has recently been to the emergency center, please let us know so we can ensure all medical records and case information is made available to our team to ensure the highest quality of post-emergency treatment for your pet.

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Why Clients Choose Us: Our Team

We provide traditional veterinary medicine combined with a natural approach. This integrative method allows for comprehensive care addressing your pet’s physical, emotional, and lifestyle needs. Your pet is a complex, wonderful creature with unique and interconnected health requirements. At Mountain View Animal Hospital & Holistic Pet Care, we help your pet live their best life through compassionate, personalized care.

Our practice operates on the principle that quality veterinary medicine involves listening to pet owners, explaining options clearly, and working together to make decisions supporting your animal’s health. We blend traditional veterinary care with holistic treatment options, creating flexibility in how we address health concerns affecting your pet. Learn more about our team and the comprehensive services we offer.