Privacy Policy – Mountain View Veterinary Clinic

Effective Date: November 1, 2025

1. Information We Collect

When you visit our website or use our veterinary services, we may collect the following:

  • Personal Information You Provide: Name, address, phone number, email address; pet’s name, species, and medical history; appointment and service details; payment information via secure third‑party vendors.
  • Automatically Collected Data: IP address, browser type, device operating system, pages visited, time on site, cookies and tracking technologies.

2. How We Use Your Information

We may use your data to:

  • Provide veterinary services and customer support.
  • Process payments and send confirmations.
  • Send appointment reminders, updates, or notifications.
  • Improve the website and services.
  • Comply with legal obligations.

3. Sharing Your Information

  • We do not sell your personal data.
  • We may share data with trusted third‑party service providers (e.g., labs, analytics tools, payment processors).
  • We may share with referral specialists when needed for pet care.
  • We may disclose data when legally required.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyze website traffic, and enhance site performance. You may manage cookie preferences via your browser settings, though disabling cookies may limit functionality.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, use or disclosure.

6. Your Choices and Rights

  • You may request access to or deletion of your personal data.
  • You may opt‑out of promotional messages.
  • You may update your information by contacting us directly.

7. Children’s Privacy

This site and our services are not intended for individuals under 13 years old. We do not knowingly collect data from children under 13.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted with a new “Effective Date”. Continued use of the site or our services constitutes your acceptance of the revised policy.

9. Contact Us

Mountain View Veterinary Clinic
16474 Bonde Ln, Reno, NV 89511
Phone: (775) 853-6900
Email: mtnviewvet@gmail.com